Privacy Policy

The aim of this Privacy Policy is to describe in detail the aspects of our policies to protect your privacy and internet security.

Radcliffe Learning is committed to protecting your privacy. Radcliffe Learning recognises that privacy and security are major concerns to many people using the Internet. Radcliffe Learning respects your privacy and protects the personal information you provide to us. We will only use information that we collect about you lawfully (in accordance with the Data Protection Act 1998). We are registered under the Data Protection Act 1998 and comply with the Act in all our dealings with your personal data. By using our web site or our Services, you unconditionally agree to be bound by this Privacy Policy.

We do not store credit card details nor do we share customer details with any 3rd parties.

Radcliffe Learning collects and processes information about you in order to:

-   Process orders submitted by you
-   Improve our Services and Web Sites
-   Customise your experience, for example, provide advertisements that we think are relevant to you and which support any

    specific requests for information
-   Carry out research on the demographics, interests and behaviour of all of our customers; and

-   Send you information we think you may find useful, including information about new Radcliffe Learning products and services

The type of information we will collect about you includes:

-   Your name
-   Address
-   Phone number
-   E-mail address
-   Your interaction with us

The information we hold will be accurate and up to date. You can check the information that we hold about you by writing to us. If you find any inaccuracies we will rectify the error as soon as possible.

From time to time, we add or change functions, features or products to our Web Sites or add or change Services. This, and our commitment to protecting the privacy of your personal information, may result in periodic changes to this Privacy Policy. As a result, please remember to refer back to this Privacy Policy regularly to review any amendments.

The personal information which we hold will be held securely in accordance with our internal security policy and the law. If you have any questions/comments about privacy, please e-mail privacy@radcliffelearning.com.

Use of Cookies

Cookies are pieces of information that a Web Site transfers to your hard drive to store and sometimes track information about you. Most web browsers automatically accept cookies, but if you prefer, you can change your browser to prevent that. However, you may not be able to take full advantage of a web site if you do so. Cookies are specific to the server that created them and cannot be accessed by other servers, which means they cannot be used to track your movements around the web. Although they do identify a user’s computer, cookies do not personally identify customers or passwords. Credit card information is not stored in cookies

-   To identify who you are and to access your account information
-   To estimate our audience size and patterns
-   To ensure that you are not asked to register twice
-   To track preferences and to improve and update our Web Site

Our web site contains links to the third party websites. When you visit these sites, we suggest that you read their privacy policies. Radcliffe Learning is not responsible for the privacy policies or the content of such sites.

Information about products and services
It is very important to us that we provide you with the highest level of service. In order to help us do this, from time to time Radcliffe Learning may send you details of our products and services which we think may be of interest to you. If at any time you do not wish to receive these details, please e-mail us at privacy@radcliffelearning.com

Security

Radcliffe Learning places a great importance on the security of all information associated with our customers. We have security measures in place to attempt to protect against the loss, misuse and alteration of customer data under our control. For example, our security and privacy policies are periodically reviewed and enhanced as necessary and only authorised personnel have access to user information. With regard to our Web Site, we use secure server software (SSL) to encrypt financial information you input before it is sent to us. While we cannot ensure or guarantee that loss, misuse or alteration of data will not occur, we use our best efforts to prevent this.